Announcing the release of Genesis Network Software Version 1.10

Release Category: Minor

Thermon continues to focus on advancing the efficiency of Heat Trace Asset Management by making continuous improvements to the Controls & Monitoring solutions portfolio. As a part of Thermon’s Digitization initiative and our commitment to providing a great experience to our customers, we release new features/fixes on our products on a regular basis.

This release is for the latest version of the Genesis Network Software.

Key features:

• Enhanced support for Genesis Duo
• Support for steam panels

Key issues resolved:

• Database performance issue with long-running queries.
• Automatic data refresh issue on the UI upon receipt of new data.
• Fix to the Genesis Bridge firmware to resolve the issue of not being able
  to perform firmware updates on any of the Genesis controllers in presence
  of a TC1818a in that Genesis bridge network.
• Resolution of alarms issues on non-Thermon panels.

Existing Known Issues:

• Progress Bar Stall:At times, the progress bar may stall at less than 100% while pushing a
  firmware update to the network. It can occur if one or more bridges did
  not successfully receive the update.

  Recommended Action:

  In the network management tree, verify that the version tag next to each
  bridge shows the intended firmware update. If all bridges show updated
  with the correct version, the progress bar can be made to go away by
  clicking the “Stop Firmware Update” button.

• Rendering

  Gauges on the circuit view screen do not render at times.

  Recommended Action:

  Refresh the page.

Thermon highly recommends all our customers upgrade the DUOs in their network to the latest version for enhanced experience.

Please work directly with our field services or product management team to facilitate the upgrade.

Please visit the Thermon
Software Download Portal

Rohit Jain
Senior Product Manager – Controls & Monitoring